Career at EarthLink

We are approaching our vision to be pioneers and innovators of Internet services and technology solutions for the future. Moreover, about to achieve our mission by providing fast, flexible and accurate services to businesses, and leading our customers through changing technology world

We are looking for talented people to be part of our team and go along with our challenging journey.

Want to know more about EarthLink? See how we roll Life Inside Earthlink

Showroom Section Head


Nineveh Governorate



Oversee the daily operations of the region showrooms and guide team members towards maximum performance in order to increase revenues, provide a high and efficient quality customer service and ensure smooth flow of inquiries, complaints, process and procedures through effectively managing the team, and continually analyse and improve the operations by conducting a regular training and coaching to employees and keep them motivated.

Job Duties:

• Assign sales target for each showroom & smartly achieves the monthly target.

• Track and analyse sales achievements per showroom.

• Provides reports for the achieved sales and reflects them on the monthly target with the overall evaluation for the team performance on a weekly basis.

• Update prices & Offers for all showrooms staff in coordination with the Finance, Marketing, and Sales departments.

• Place product orders for the showrooms to the Supply Chain Department.

• Schedule the showrooms working hours, shifts and rotation in case of any absence and follow up with HR Department for needed action).

• Follow up showrooms stock, staff, revision, levels, and stock management.

• Daily coordination’s with the direct sales manager regarding showrooms status.

• Applies training for showrooms’ team leaders for all display units (selling skills, product knowledge, and customer service)

• Preparing the needed reports, daily, weekly, monthly.

• Follow up and assure that all showrooms are in excellent shapes and all employees are wearing their uniforms and in excellent looking.

• Responsible for (achieving targets, overall performance of the showrooms staff to all company policies procedures and regulations).

• Monitor that all cash is deposited as per the agreed schedule.

• Responsible for the showrooms’ cash deposits and matches it with the finance department.

• Manage inventories and stocks for showrooms including keeping detailed records of inventory use and safety stock and matches it with the finance department.

• Manage the product display and availability of promotional material.

• Splits the whole order per showroom, per group as per the sited target.

• Share & applies the monthly commission criteria & scheme to be applied on all showrooms.

• Advice needed stock allocation for showrooms.

• Align with procurement when it comes to showroom new requirement and periodic maintenance.

• Follow up and assure the showrooms cleanliness and health and safety rules and regulations.

• Resolve complicated complaints and handles difficult customers.

• Create better approaches of operations to make customer service easier for both showrooms’ staff and customers.

• Observe performance of team members to identify their strengths and weaknesses and make arrangements to strengthen their loose ends.

• Generate and share comprehensive and detailed weekly / monthly reports about team performance, mission-related objectives and deadlines.

• Visit the showrooms frequently as per the agreed/shared route.

• Conduct periodic check on all showrooms to assure abides with company guideline.

• Evaluates the showroom staff and involved in hiring/ training schedule.

• Provide constant direction to team members to ensure that all customer inquiries are rightfully attended on time and in the best way possible to give them satisfaction.

• Ensure that all decision when it comes to customer satisfaction and services, in coordination with direct manager whenever needed.

• Plan, prioritize and delegate work tasks to ensure proper functioning of the showrooms.

• Manage inventories and stocks including keeping detailed records of inventory use and safety stock, and do the ordering where necessary according to the showroom’s consumption.

• Ensure employees have appropriate training and other resources to perform their jobs.

• Handle complex and escalated customer complaints.

• Align with all Team leaders and deputy in charge in regards to daily income as it should match with systems, total cash and consumed parts.

• Manage, control and approve discounts.

• Monthly meetings submission.

• Perform special tasks when assigned by the direct manager.

Supervisory/People Management Duties:

• Build and develop a strong team through the implementation of recruitment and development initiatives.

• Coach, motivate, empower and retain staff, develop the individual as well as team capabilities.

• Train and evaluate employees to enhance their performance, development, and work output.

• Manage daily entry and accuracy of the information in the system, ensure automation of processes to achieve efficiency.

• Prepare and monitor the daily, weekly, monthly, and annual reports as per department guidelines

• Maintain the section electronic and manual archiving.

• Guarantee high quality of internal administration, filing, and traceability of all documents to ensure the efficiency and effectiveness of the department.

• Manage the utilization of staff and workflow of processes, propose initiatives for improvement.

• Handling interpersonal conflicts by mediating conflicts between employees in a way that promotes collaboration and respect.

• Evaluate teams` resources and set realistic deadlines that encourage progress

• Assess the results of the employee’s process to ensure its efficiency and to help them revise the process if it can be optimized.


  • Bachelor’s degree in Business Administration, Accounting or any related Field
  • Years of Experience : +4 Years of experience in Sales.
Apply Now

اصنع الفارق وكن رائدًا معنا.. نحن بانتظارك!

Welcome to the EarthLink

Please choose which type of user you are, so we can provide you with the best service.

Scroll to top