Career at EarthLink
We are approaching our vision to be pioneers and innovators of Internet services and technology solutions for the future. Moreover, about to achieve our mission by providing fast, flexible and accurate services to businesses, and leading our customers through changing technology world
We are looking for talented people to be part of our team and go along with our challenging journey.
Want to know more about EarthLink? See how we roll Life Inside Earthlink
B2B Manager
Commercial
Baghdad Governorate
Description
Job Summary:
Develop and Manage the B2B Sales department to achieve set target and increase market share. B2B Sales manager leads a B2B sales team by providing guidance, training and mentorship, setting B2B sales quotas and goals, creating B2B sales plans, analyzing data, assigning sales territories and building their team.
Job Duties:
- Increase market share per region/per segment
- Create the incentive scheme for all products sold through indirect channel
- Set standards for Customer experience and metrics
- Maintain existing accounts and increase revenues
- Define the contractual agreement for the distributes and tower owners
- Achieve the set new customer acquisition targets per segment
- Achieve the set revenue targets per segment
- Achieve set target for Average Price for Mbps
- Recruit Indirect Sales dealers and tower owners to sell Large, Sme and SOHO enterprises
- Ensure customers sold through Indirect channel customer satisfaction
- Formulate the processes and procedures governing the sales and after sales process
People Management Duties:
- Build and develop a strong team through implementation of recruitment and development initiatives.
- Coach, motivate and retain staff, develop individual as well as team capabilities.
- Select and hire employees in the function, train and evaluate employees to enhance their performance, development, and work output.
- Manage daily entry and accuracy of information in the system, ensure automation of processes to achieve efficiency.
- Prepare the daily, weekly, monthly and annual reports as per department guidelines Maintain the section electronic and manual archiving.
- Guarantee high quality of internal administration, filing and traceability of all documents to ensure efficiency and effectiveness of the department.
- Manage the utilization of staff and workflow of processes, propose initiatives for improvement.
- Coach and Train staff on new technologies and processes, continually improving the status quo.
Requirements
Education:
- BA degree in Business Administration and/or Electric Engineering Related.
- MBA Degree is preferable .
Years of Experience
A minimum 7 Years’ experience in ISP or Telecom with at least 3 years in commercial Management Field.
Knowledge
- Excellent Command of English and Arabic- Written and Spoken.
- Excellent computer skills and experience such as Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong interpersonal skills for interacting with different groups of stakeholders.
- Understanding of local market dynamics.
- Understanding of Competition and product positioning.
- Strategic Management & Business Planning.
- Industry Prices Structure & Market Research
- Agreements & Commercial Correspondence.
- Understanding of customer behaviours, trends, preferences…etc.
- Full understanding of the product life cycle in ISP industry.
- Competence in interpreting and assessing market research data
- Experience in advertising development (briefing, constructive feedback, etc)
- Deep understanding of media consumption patterns by consumers
- Ability to develop objective assessment of emerging market situations
- Must be willing to challenge the standard thinking with new ideas, new approaches, and new solutions.
- Must have strong decision-making skills and the determination to see projects through to the end.
- Demonstrated skills in leadership, management, and collaboration.
- Must be self-directed and able to work independently.
