Career at EarthLink

We are approaching our vision to be pioneers and innovators of Internet services and technology solutions for the future. Moreover, about to achieve our mission by providing fast, flexible and accurate services to businesses, and leading  our customers through changing technology world 

We are looking for talented people to be part of our team and go along with our challenging journey.

Want to know more about EarthLink? See how we roll Life Inside Earthlink

Business Analyst

Business Excellence

Baghdad Governorate

Description

  • Analysing business needs and draft requirements into implementation plans and detailed requirements for the development team to design the Technologies solutions.
  • Communicate with Developers and review solutions progress based on given requirements.
  • Deliver findings and propose solutions based on requirements gathering from stakeholders’ meetings.
  • Translate business requirements into technical requirements.
  • Enhance the cross functional business process analysis across departments in order to reach to the optimal Technology solution and implement in a timely manner.
  • Review with the business owner the detailed requirements ensuring identifying all stakeholders required to be involved and ensuring collection of requirements from all stakeholders of the process.
  • Participate in the development of organization processes, dataflow diagrams, and flowcharts.
  • Participate in the preparation of data models, i.e. data requirements presented as a documented data model.
  • Participate in requirements gathering and solutions design, based on meetings with stakeholders.
  • Design and develop business process management diagrams (BPM).
  • Participate in day-to-day maintenance and enhancement of existing organization processes.
  • Perform user acceptance testing to ensure new features are bug-free.
  • Document system features and changes.
  • Follow IT processes and best practices for the successful implementation and maintenance of implemented solutions.
  • Ensure resolution of obstacles resulting from interpreting business requirements into technologies.
  • Participate in continuous innovation of data and reporting solutions to deliver actionable business insights and effective products delivery.
  • Build actionable reporting and dashboards to find deep business insights.
  • Participate in the preparation of business cases, and financial analysis containing shareholder's risk.
  • Participate in the preparation of roadmaps and strategic plans.
  • Train end-users on system features and platforms.·
  • Expand the working areas that cross-functional between business needs and IT solutions.
  • Synthesize current business intelligence or trend data to support recommendations for action.
    • Manage timely flow of business information to users.
    • Create or review technical design documentation to ensure the accurate development of reporting solutions.
    • Provide technical support for existing reports, dashboards, or other tools.
    • Identify opportunities to automate by extending the process itself to automation to be are more adaptable.
    • Improve an organization’s ability to deliver integrated products/services between business needs
    and IT solutions, and broaden the perspective of team members by having oversight from managers that sit in different contexts

Requirements

  • BSc. Degree in Information technology, computer science or in related.
  • PMP is required.
  • ITIL is an asset
Networking related certification is an asset

Years of Experience

Minimum 3 years related hands-on experience and/or coursework in business analyst and software development.

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